Frequently Asked Questions
Everything you need to know about your ROC Boots experience.
What is the standard shipping time for Australian orders?
We offer express shipping across Australia, with most orders arriving within 1-3 business days. Regional areas may take up to 5 business days.
How do I return my boots if they don't fit?
We offer a 30-day return policy for all unworn items in their original packaging. Simply visit our online returns portal to generate your shipping label.
Are ROC Boots true to size?
Most of our styles follow standard Australian/US sizing. We recommend checking the specific size guide on each product page for detailed measurements.
Do you offer international shipping?
Yes, we ship our iconic boots worldwide. International delivery times vary by location, typically ranging from 7-14 business days.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options including Afterpay and Klarna for interest-free installments.
How should I care for my leather boots?
To maintain the longevity of your boots, we recommend using a leather conditioner and a water-repellent spray. Avoid direct heat sources when drying wet boots.